At USSC Sports, we are committed to ensuring your orders arrive on time and in excellent condition. Please review our delivery terms to understand our shipping process and policies.
1. Processing & Shipping Time
- Order Processing: Orders are typically processed within [X] business days (excluding weekends and holidays) after payment confirmation.
- Shipping Time: Estimated delivery times vary based on your location and selected shipping method:
- Standard Shipping: [X] – [X] business days
- Expedited Shipping: [X] – [X] business days
- Overnight Shipping: [X] business day (orders placed before [X] PM)
- Custom or Bulk Orders: May require additional processing time. We will notify you of any delays.
2. Shipping Rates
- Standard shipping rates apply based on order weight, size, and destination.
- Free shipping may be available for orders over $[X] (if applicable).
- Expedited and international shipping costs are calculated at checkout.
3. Delivery Locations
We currently ship to:
✅ All 50 U.S. states
✅ U.S. territories & military addresses (APO/FPO/DPO)
✅ International destinations (Additional duties and taxes may apply)
If your location is outside our shipping zones, please contact us at info@usscsports.com before placing an order.
4. Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number. You can track your shipment via our carrier’s website.
5. Delayed or Lost Shipments
While we strive for timely deliveries, delays may occur due to weather, carrier issues, or customs processing. If your order is delayed or lost, please:
1️⃣ Check your tracking information for updates.
2️⃣ Wait [X] additional business days before reporting a missing package.
3️⃣ Contact us at info@usscsports.com if you still haven’t received your order.
We will work with the carrier to resolve the issue as quickly as possible.
6. Incorrect Address & Delivery Issues
- Incorrect Shipping Address: If you enter the wrong address at checkout, contact us immediately. Once an order has shipped, we cannot change the destination.
- Failed Delivery Attempts: If a package is undeliverable due to an incorrect address, multiple failed attempts, or refusal of delivery, it may be returned to us. Additional shipping fees may apply for re-delivery.
7. Damaged or Missing Items
If your order arrives damaged or items are missing, please:
- Contact us within [X] days of delivery.
- Provide photos of the damaged item(s) and packaging.
- We will arrange a replacement or refund as appropriate.
8. International Shipping & Customs
For international orders:
- Customers are responsible for any applicable customs duties, taxes, and import fees.
- Delivery times may vary due to customs clearance procedures in your country.
- If a package is refused due to unpaid customs fees, we cannot issue a refund for shipping costs.
9. Contact Us
For any shipping or delivery-related inquiries, please contact us:
📧 Email: info@usscsports.com
📞 Phone: 800-2-STRIPE
800-278-7473
📍 Address: 1000 McFarland 400 Blvd
Alpharetta, GA 30004
Thank you for shopping with USSC Sports!